Triibe Creative - Privacy, Data & Cookie Policy

Effective Date: 06/02/2026
Business Name: Triibe Creative
Website: www.triibecreative.com

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1. Commitment to Privacy

Triibe Creative ("we", "our", "us") is committed to protecting your privacy and handling personal information in a responsible and transparent manner.

This Privacy, Data & Cookie Policy outlines how we collect, use, disclose, store, and protect personal information in accordance with:

• Privacy Act 1988 (Cth)

• Australian Privacy Principles (APPs)

• Spam Act 2003 (Cth)

• Notifiable Data Breaches Scheme

• Other applicable Australian privacy and consumer protection laws

By accessing our website, engaging our services, or communicating with us, you agree to this policy.

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2. What Personal Information We Collect

We may collect personal information reasonably necessary to operate our business and provide services.

This may include:

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Identification & Contact Information

• Full name

• Business name

• Email address

• Phone number

• Postal or billing address

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Business & Project Information

• Website content and assets

• Branding materials

• Marketing strategy information

• Login credentials (when supplied by clients)

• Project communications and feedback

Financial Information

• Billing details

• Payment transaction records

(Payment processing is handled by third-party payment providers and we do not store full card details.)

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Technical & Website Data

• IP address

• Device type

• Browser type

• Website usage behaviour

• Referral sources

• Session duration

• Pages visited

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3. How We Collect Personal Information

We collect personal information when you:

• Submit website enquiry forms

• Book appointments or consultations

• Purchase or enquire about services

• Subscribe to newsletters or marketing communications

• Provide project materials or content

• Communicate via phone, email, messaging platforms, or social media

• Interact with our website using cookies or tracking technologies

We may also collect information from publicly available sources where relevant to delivering services.

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4. Purpose of Collecting Personal Information

We collect and use personal information for purposes including:

• Providing design, marketing, consulting, and digital services

• Managing client projects

• Communicating with clients and enquiries

• Processing payments and invoices

• Delivering customer support

• Improving website functionality and service performance

• Marketing and promotional communications (where permitted)

• Meeting legal and regulatory obligations

• Protecting our legal rights and business operations

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5. Marketing & Communications (Spam Act Compliance)

In accordance with the Spam Act 2003 (Cth):

We may send marketing communications where:

• You have subscribed to our mailing list

• You have engaged our services

• You have expressed interest in our services

All marketing communications will include an option to unsubscribe.

You may opt out of marketing communications at any time.

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6. Cookies & Website Tracking Technologies

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What Are Cookies?

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Cookies are small data files stored on your device that help improve website functionality and user experience.

How We Use Cookies

We use cookies and tracking technologies to:

• Ensure website functionality

• Analyse website traffic and performance

• Personalise user experience

• Support advertising and remarketing campaigns

• Monitor service effectiveness

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Types of Cookies We May Use

Essential Cookies

Required for basic website operation.

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Performance & Analytics Cookies

Used to analyse how visitors interact with our website.

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Marketing & Advertising Cookies

Used to deliver relevant advertisements and track marketing effectiveness.

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Third-Party Tracking Tools

We may use tools such as:

• Google Analytics

• Meta (Facebook) Pixel

• Advertising and remarketing platforms

• CRM and marketing automation software

• Booking and scheduling platforms

These providers may collect anonymised or aggregated data.

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Managing Cookies

You can control or disable cookies through your browser settings.
Disabling cookies may impact website functionality.

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7. Disclosure of Personal Information

We may disclose personal information to trusted third-party providers necessary to operate our business, including:

• Website hosting providers

• Cloud storage providers

• Payment processors

• Email marketing platforms

• CRM and project management systems

• Booking and scheduling software

• Contractors or service providers assisting with client projects

• Legal, accounting, or professional advisors

We do not sell or rent personal information to third parties.

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8. Overseas Disclosure of Information

Some third-party service providers may store or process data outside Australia.

Where this occurs, we take reasonable steps to ensure those providers comply with privacy standards consistent with Australian law.

9. Storage and Security of Personal Information

We take reasonable technical and organisational measures to protect personal information from:

• Misuse

• Interference

• Loss

• Unauthorised access

• Modification or disclosure

Data is stored using secure cloud-based platforms and business systems.

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11. Client Data Responsibility

Clients warrant that any data, content, images, or personal information supplied to Triibe Creative has been obtained lawfully and with appropriate consent.

Triibe Creative is not responsible for verifying permissions for client-supplied data.

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11. Data Retention

We retain personal information only for as long as reasonably required to:

• Deliver services

• Maintain business records

• Meet legal, taxation, and regulatory obligations

• Resolve disputes and enforce agreements

When no longer required, information is securely deleted or de-identified.

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12. Access & Correction of Personal Information

You may request access to personal information we hold about you and request corrections where necessary.

Requests can be made using the contact details below.

We will respond within a reasonable timeframe in accordance with the Australian Privacy Principles.

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13. Notifiable Data Breaches

If we experience a data breach likely to result in serious harm, we will comply with obligations under the Notifiable Data Breaches Scheme and notify affected individuals and relevant authorities where required.

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14. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.

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15. Children’s Privacy

Our services are not directed toward individuals under 18 years of age.
We do not knowingly collect personal information from minors.

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16. Changes to This Policy

We may update this policy periodically.
The latest version will always be available on our website with an updated effective date.

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17. Contact & Privacy Enquiries

If you have questions, complaints, or requests relating to privacy, please contact:

Triibe Creative
Email: triibecreative@gmail.com
Website: www.triibecreative.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

👉 www.oaic.gov.au